I have a guest that cancelled a stay at our house during sick person in family.
My house have is *** and the reservation have reservationnumber ***
I have talked to Booking.com in norway by phone and informed them that this cancellation is ok by us as long as i dont get a fee from you at booking.com on this booking.
They said on the phone that i would not bee charged fee at this cancellation.
Can you confirm that i dont get a fee from you on this cancellation?
Thanks for prompt answer.
You need to address your query to booking.com using the portal email functionality as this is a partner forum and booking.com are only here for moderation and not customer support requests.
Thanks. I'll do that.