Chargeable cancellation

WHat does it mean by Çhargeable Cancellation?

Gd Dolidze 1 year ago

It means guest cancelled reservation out of the free cancellation policy time, hence he must be charged/fined and a commission for that must be paid. 

If you didn't charge the guest you can dispute it when the invoice is issued, but disputes are limited to 2. Otherwise you should mark credit card as invalid, stating by that that you didn't charge guests card.