At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
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Charges and fees
I have added cleaning fee and service charge in policy but it is not showing in taxes and charges
Firstly please add and share your property listing link , via your partner profile here
How & Why Add your Listing to your Partner Community Profile
I cant stress enough how important it is to do this, as we are flying blind otherwise on many requests. There should be no stigma attached to sharing this. Its in your best interests to do so.
Policies - Additional Fees
Normally once you have added those, the guest will see them in the preview of the room options and their cost, by hovering over the price itself on the results list.
i.e. after search, they click on See Availability on your result on the list. Then scroll down to Availability, now hover over the Price [i] info to preview.
If you dont see it then I suspect the changes didnt save, go back to policies - additiona fees and make sure its there.
oh and there is a text mentioning it directly below Room Type Column green list content in black.
Prices are per room for 14 nights Included: 9 % VAT, € 20.00 Cleaning fee per stay
Dedicated Partner Contact Options - Visual Guide