Charging cancelled reservations via pos

Hello, can you give me some advice , i need to charge 50% of reservation price (cancelled reservation) untill 17.07. , but my pos is not working and my bank does not have a new one. Can i cause a problem to my cousin if she charges it instead for me (she is also renting a house)

BrookAve 2 years ago



Technically I cant see any reason why not.

worst case it doesnt work, so go for it.







Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox