Cleaning fee payment

My guests pay a final clean fee payment and is charged to the hotel at end of trip with any other services used. One refused to pay. I can’t see this fee on my listing to show to the guest.

BrookAve 3 years ago

How-To Set Additional Charges and Fees such as Cleaning Fees

Kind Regards

Paulbratty 3 years ago

Hi BrookAve thanks for your post but I think I have already set this up As I can see my my 70 € in extranet but I can’t seem to see it on the property page which customers see on booking.com. Thanks Paul

BrookAve 3 years ago

Hi please complete your profile by adding the missing property link so we can visit it to see where it should be in comparison to our own.

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