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Collection of cleaning fees

At the moment, I have to collect the cleaning fee from the guests. How do I get Booking.com to collect the cleaning fee? 

 


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BrookAve 3 years ago

 

Hi Bibi

 

You can add it to the additional fees under Property Menu > policies.

 

as per stay or per night.

 

Kind regards

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Bibi Retief 3 years ago

Hi there

I have already done this. There is no option, as with Airbnb, to select that the cleaning fee be included on Booking.com's invoice to the guest. The only option given is to add a cleaning fee /night or per stay but I still have to collect this from the guest myself. 

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BrookAve 3 years ago

 

No incorrect once you add the additional cleaning fee / stay, its part of the total on checkout , when prepaid. 



If not prepaid on arrival they pay that same total inclusive.



As for invoicing , tradeshift.com does invoicing for free, just add the additional fee / cleaning fee as a separate line item

 

Other than that I do not see any issues, or is there something else?

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Bibi Retief 3 years ago

Wow BrookAve, I do apologise!  It was just a miss press of the finger. I did say thank you for the help. I meant to clik on the thumbs up.

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Daniel Recomio 11 months ago

I am not understanding the cleaning fee situation . My fees do not come up in the pricing the customer sees but is it added in the total that they are paying