commission

Good day

2 bookings were cancelled during March 2020 and I did not take the money on their virtual credit cards as Booking.com requested not to take money because of Covid 19. Booking .com charged me commission on these 2 bookings. Please reverse this commission on my statement and see that these quests get their money back.

The relevant guests are as follows:

*** ***, Booking nr: ***, Date 17/03/2020, R1100, Commission R165

*** ***, Booking nr: ***, Date 25/03/2020, R1912.50, Commission R286.88

Regards

Heidie Landman

Sharonpowney 3 years ago

You have posted this on the partner forum so we cannot help with invoice queries. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

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