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1
Commission Charges - ***
Dear Booking.com Team
I have cancelled a booking and refunded the guest. The booking number is ***, we marked the card as invalid, however the account still shows commission. may i please ask that this is waivered with urgency. This is a cancellation due to COVID-19 travel ristrictions.
Hope to get feedback soonest.
Kind Regards
Melissa Iyambo
Hi Melissa Iyambo
Welcome to the Partner Community and not the BdC team.
You need to submit the details via message in extranet with the appropriate topic .
Contact BdC- Location of Partner Only Phone number and Message methods
Kind Regards.