Commission Invoice# *** Dated 03/05/2020

I was billed commission invoice by booking.com,where as guest didn’t show up on that date.

This was my first experience with booking.com so didn’t know what to do.

How can this invoice be reversed?



Omar Latif

Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 3 years ago

When the guest did not show up you should have marked them as a 'No show' and then you wouldn't have been charged.  This is the partner forum so we are unable to sort the invoice.  You will need to email the booking.com help team using the Inbox icon on Extranet.