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Commission for Reservation
Dear Ladies and Gentlemen, since our hotel was closed during May 2020 and all reservations have been cancelled - even non refundable, were cancelled by us without cancellationfee - I ask you to put the commission for the following bookings to 0,00 EUR:
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thank you for your assistance
kind regards
Tino Strassner
You have posted this on the partner forum so we are not able to help with commission issues. Contact the booking.com help team using the Inbox on Extranet.
Hi Tino - Ibis Hotel Hamburg Wandsbek
See guide below on how to message BdC Support team.
Send them the booking and invoice references etc.
Ps: your profile is missing a property link , please add it.
I believe this is yours : https://www.booking.com/hotel/de/wandsbek-hamburg.en-gb.html
Kind regards
.
Extranet - Location of Partner Only Phone number and Message methods
Would love to see you property listing, but it is missing from your partner profile, please take a moment to add it. It can in many topics help us help you more efficiently.
How & Why Add your Listing to your Partner Community Profile