complaint and cancellation of the reservation
I have a problem with my guests staying from 28.05 , they had a reservation till 5.06, but today they met ants close to the bad and they have left to change a place (reservation number 3147508803).
We should cancell the reservation, how should I as a host do it?
Or just I should tell them to cancell the reseravtion and write a complaiment directly to booking?
Jagna Badowska MYdomek. Mały domek w Kazimierzu