Contacting finance department
I wonder if I am alone in not being able to speak to anybody in finance dept. who has the authority to sort out a payment issue? My issue has been ongoing since September 6 th when a customer changed a booking. They have stayed and checked out and booking . Com has had their money but not paid out to me yet. I have spoken to customer service on telephone in London, Amsterdam, Lyon ,Shang hi etc etc etc etc and now the London telephone number is not even in use!!
I am at a loss and to have to force myself to try to telephone at least once a week is getting me down.