Contacting finance department

Hello partners,

I wonder if I am alone in not being able to speak to anybody in finance dept. who has the authority  to sort out a payment issue? My issue has been ongoing since September 6 th when a customer changed a booking. They have stayed and checked out and booking . Com has had their money but not paid out to me yet. I have spoken to customer service on telephone in London, Amsterdam, Lyon ,Shang hi etc etc etc etc and now the London telephone number is not even in use!!

I am at a loss and to have to force myself to try to telephone at least once a week is getting me down.

BrookAve 3 years ago

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


Hi Lisa


Please phone only BdC Support via guide below. and not the finance page contact info.


Kind Regards,

Be Safe, Be Well


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helidon 2 years ago

why you pe0ple gave *** answer ...Not gave one email or Tel when can solve problem