Hiya, So I have had a double booking and the guest who booked through Booking.com has requested to cancel. Booking.com have asked me if I wish to waive the fees
Hello, So, I have 2 situations: 1. I have received a first invoice for June with the commission from Booking but as far as I can calculate, I should only
Hi Paula Lorens
just to clarify are you asking for :
1. How to change my payout bank transfer details to a bank not in same coutnry as the property listed?
If yes I have seen many ask this and every time the response was , no.
This likely due to an Anti-money laundry policy in BdC.
2a. How to close availability of my property so no one can book it?
There are a couple of ways :
2b. How to remove my property from Booking.com?
Kind Regards
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
How To Guide :
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
How To Contact Booking.com:
If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab.
Under Booking.com Messages,
Click on Contact us to reveal the phone number.
For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.
Please note that our finance team is available during business hours, Monday to Friday only.
Thank you very much.