credit card declined

Hi I have a guest Couture Brian who checked in with me last night, he has paid Online but the credit card we recived from you guys is being declined can you please help me.

BrookAve 3 years ago

How-To, VCC details not chargeable ? What to do next

NOTE:

All VCC past and future have been altered to only activate one day after the scheduled check-in date.

Citilodge Nottingham 3 years ago

Hi, I have the same issue, I have 2 bookings with a VCC and I suppose to charge them on check-out day... But the cards are still declined... I tried to ring you... but I think we need a different contact number for hotels only. I have the confirmation nr but not the pin number... However, they will depart today so can anyone help me, please?

Best regards,

Cristina

The payment statement between 4 Dec. - 28 Dec. does not summarize the booking balance for all 4 numbers. 2148361417,3950398309, 2852789183, 2762431417 and 29

I made payment by on line paymnet

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credit card declined

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