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Credit card problem
Hello,
We have had a problem with prepaid reservations for several weeks.
The credit card numbers to be debited are false (example: 444444444444) We therefore have no way of guaranteeing these reservations.
Example today Madame*** check in on 07/22 check out on 07/24 (reservation n °****).
Please contact us again to resolve this problem as soon as possible.
Best Regards
Claire
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Thank you for your reply! Yes I just realized: / do you know how to erase my post?