CVC code missing

Hi Silvana, 

By design if you are using BdC Online Payments, the CVC will not be available until day 2 of the reservation stay.

If its now longer than that time i.e. guest has left, then report it to Partner Support.

If needed, Simply report to BdC Partner Support , see below 3 methods.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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