Dispute invoice

Hello dear Booking.com

I have received an invoice to pay for unguested guest

Please check again , cause the guest was no show and the booking was cancelled .

Thanks

do we need to send mail with references for the confirmation of payment maid?

Hiya, So I have had a double booking and the guest who booked through Booking.com has requested to cancel. Booking.com have asked me if I wish to waive the fees

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Dispute invoice

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