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1

Double reservation

Good afternoon. 

One of our guests made a double reservation because first time he booked, he forgot to add bank card details for virtual card. Reservation numbers are *** and *** Both of them are for the same person for same night.The first reservation should be cancelled but I could not do it myself because it was last minute booking. Hope you can help me with that.

Kind regards

Edmundas Cikas

Manager at Tysfjord Turistsenter AS


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11
BrookAve 2 years ago

ring partner support immediately, never post it here.

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!


Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox