Early guest arrival
Guests *** arrived today 30/7/2020 by mistake to check in we have been able to accommodate the guest but the Vitual credit card is not valid till their original arrival date as detailed below, are you able to send an updated credit card for us to charge as of today.
Kind Regards David Dalley (Manager)
Fri 28 Aug 2020
Length of stay:
*** 467A Milne Road Ridgehaven
Mon 27 Jul 2020
The guest has paid for this reservation online. For more information, please visit the Online Payments page.
Notepad (internal only)
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
Reminder this is partner hub , not BdC support.
Theres no point in pasting a booking detail, it will get removed.
Instead pick up the phone and call BdC support , see guide below.
PS : please take the time to complete your profile and add the property listing link
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods