Hiya, So I have had a double booking and the guest who booked through Booking.com has requested to cancel. Booking.com have asked me if I wish to waive the fees
Hello, So, I have 2 situations: 1. I have received a first invoice for June with the commission from Booking but as far as I can calculate, I should only
Hi @The Ring Farmhouse,
I'm sorry to hear that! I'd like to kindly suggest to contact our finance team with a message via your extranet inbox.
The team can check what happended in detail.
It might be helpful to add the subject line of the message as "payments" or "invoices" so that it's forwarded to the relevant colleagues faster.