Extra payment for Early Check In

I had a guest that requested a check in at 1:00 / 2:00 when my normal check in time is at 15:00. I confirmed with an extra payment of €100, but in the message thread there is written in the start of the message in brackets (€100 for entire stay). This means that the €100 is the extra fee for the entire stay + the stay price right ?  

He confirmed in a message that he will pay the extra charge, will it be added to the total fee or I have to collect it myself the extra charge.

Thanks and Regards


BrookAve 1 year ago



that is not a thing, no way to charge them for that but i get why you want to.


as its a cirteria based fee there is no function to collect this on extranet settings or display.


you would have to handle it directly with the guest , either  in person or a payment link such as paypal.me/shortname link




nope , no one here but us leprechauns , contact partner support.



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