Fail to update bank details

Hi Booking.com Partner,

This afternoon I received my first guest from booking.com, tonight I try to update my bank details, however unfortunately I fail to update after many attempts, the message pop up is " An unexpected error occurred, please try again later." I try with all my banks but none of them work, this thing really frustrated me. I hope you all can help me rectify this problem as soon as possible.

Best Regards,

James Lai

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Sharonpowney 3 years ago

This is the partner forum, ie. other hoteliers, but for this technical problem you need to contact the Help team at booking.com.  Use the Inbox icon on Extranet.

James Lai 3 years ago

Dear partner,

I am glad to inform you all that I have successfully add my bank details to booking.com for them to make payout for me this morning.  I still wondering why I fail to do so in the last few days.  Thanks for your advice