I have been emailing the finance department for a few weeks now trying to find out why I have not been paid but getting absolutely no replies.  I have just found out if you send more than one email via the extranet you go back to the bottom of the queue!  The logic in this I really don’t understand!

The representatives we phone say they are inundated with complaints re Finance.  Why don’t booking.com not employ more staff to deal with this?

Is anyone else having these communication problems about not getting paid?

BrookAve 3 years ago


Hi Sheena,


Yes are there only been 2 others overf the last 2 months to post such topics.


But since BdC support nor finance dept are not involved in this Partner hub community, there really wont be any further action unless you talk to them directly.


Kind Regards.