Financial confirmation

This is from Commercial Hotel Hay(customer number***). As shown in the screenshot, we have made a payment of $5000 to booking.com but it have been reflected on our financial account online until today.

Please figure this issue for us.

Kind regards.

Commercial Hotel Hay *** 

BrookAve 2 years ago


not here, contact Ps team



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox