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Our property is required to collect a Arena Fee of 1.50 per night in Kansas City as an additional Tax we need this updated so that the amount charged to the card and authoraztion is correct

Sharonpowney 3 years ago

You have posted this on the partner forum so we are not able to help with changing your setup. Contact the booking.com help team using Inbox icon on Extranet.

do we need to send mail with references for the confirmation of payment maid?

Hiya, So I have had a double booking and the guest who booked through Booking.com has requested to cancel. Booking.com have asked me if I wish to waive the fees

Hello, So, I have 2 situations: 1. I have received a first invoice for June with the commission from Booking but as far as I can calculate, I should only

Setting up deals and discounts

General Manager

Finance system down - any money trasferred yesterday?

Late Payments

PAYOUTS ISSUES

Not been paid for June, July or August

Guest wants a refund on a non-refundable rate

July payments

Property management

Payments, commission and invoices

New to Booking.com

Other discussions

Hospitality and guests

Booking.com updates and announcements

Tools and account

Interests and fun

Events and webinars

Invoice/payments

Waiving Fees

Invoice, Payments

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