Can you suspend the genius option permanently. 

BrookAve 2 years ago




Nope, you cant be both suspended and permanent, literally a great example of a oxymoron statement.


What you can do with Genius is:

  • Limit it to one Room Type
  • Select exception dates it cannot be applied, up to 30 days per  year.
  • Snooze Genius for a period
  • Set Dynamic % range pricing
  • Quit Genius Program


genius options


Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

Profile picture for user Account Advisor Kavina a
Account Adviso… 2 years ago


You can suspend Genius up to 30 days per calendar year.

You can also give us a call and remove Genius (but I suggest giving the Genius Report on your property a read through before doing this. You may be surprised by the number of bookings it has brought you. Especially during these times, it's important to understand what has Genius done for you and refresh on what it means).

Here's a link.