Goodmorning i am having a problem i need someone to take me through of what must i do to get my payment it is not in my bank i dont understand because you've got my banking details there's anything must i do please help me

Good day 

Please help me about my payment i didn't receive it yet can u take me through what must i do to get it


Thank you

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jaybeegee 1 year ago

Hello and welcome to the BDC Partner Community forum where property owners/administrators easily connect with fellow Booking.com partners for the best tips and advice. 

So regarding your payment issue BDC pay by the 16th of following month if booking.com handle your payments.

However if the booking spans the month end it will be the following month.

So for example you have a guest booking from 1st August to 15th August is paid by 16th SeptemberBut booking 15th August to 2nd September is paid by 15th October.

Hope this helps.