Guest amy have been charged twice
Guest made booking with payment being held in VCC
Guest checked in I did not see that the paymengt had been made this way, I charged the guest in the office.using eftpos. Same CC was used for both payment for the VCC
If I mark that the guest has paid in full on his profile, will the guest be charged with VCC?
Can I leave it and all is good?
You just need to speak to PArtner Support to cancel their transaction or after confirming payment received by BdC , cancel yours.
Your next step is to phone partner support
Reminder Partner Support will never see this.
Posting account or action requests here will result in nothing.
For when its urgent never post here go straight to phone method ,as per below.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us