Guest booked and cancelled same day

Hotel ID 3907306 Amowaj north coast I send many emails regarding this subject for guest she booked on 26/8/2018 and same day she canceled and I didn’t have her details for payment and contact number I wrote trying to put no show from my mobile but can’t You’re asking me money which I have to ask for4250 $ u must contact her and u have all her details of payment I lost guest she of her sort this and contact me 00971506161740

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Bandara Hotels… 4 years ago

Alshamsisalah Sorry to hear. But please note that this community is only where we share knowledge, experience between Booking.com partner and Booking.com development team. For you question above you have to send email or use inbox on extranet or call center or your account manager directly.