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Guest cancellation

Hello,

How to charge guest cancellation if I don’t have permission to view the credit card details?
The guest canceled his reservations during a period when he needed to pay the total price for cancellation.

I appreciate any help you can provide.

Thank you in advance


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11
BrookAve 1 year ago

 

i think you have to wait for the date to arrive and then on that day or day 2 of stay do it.

else contact partner support

 

 



 no one here but us leprechauns , contact partner support.

 

  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 

 

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