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Guest cancellation refund

Hi, 

Our property is: ***

Booking number: ***

This guest cancelation due to corona virus and it looks like they are being charged the full amount.

Can we please refund them please? 

Thank you,

Silvie Wright


Profile picture for user m.adamopoulou.hotmail.com m
10
M Adamopoulou 3 years ago

Hi!

Since this is only a Partner Community please resend your message request through your Extranet inbox directly to booking.com.

Wish you well.