Guest complain

Please help me!!

I just received complain from guest although all informations and disclamairs are on my profile. My response to booking was argumented but I still havent recieved they response.

What can I do? Otherwise I will lose 70% of money because someone didnt check my profile and read all informations.

BrookAve 1 year ago

you complain back to partner support , its not your fault the guest is incompetent.

a thick guest is not a clever guest.

no one here but us leprechauns , contact partner support.

Remember this Partner Hub is not a direct line to any support team.
So never post action requests here, nothing will come of it.
Always message or phone Partner Support directly instead. Method #4 Public Phone List

Click on my name for more guides

do we need to send mail with references for the confirmation of payment maid?

Hiya, So I have had a double booking and the guest who booked through Booking.com has requested to cancel. Booking.com have asked me if I wish to waive the fees

Hello, So, I have 2 situations: 1. I have received a first invoice for June with the commission from Booking but as far as I can calculate, I should only

Guest complain

Not been paid for June, July or August

Guest wants a refund on a non-refundable rate

Global scandal: Booking.com is not paying to properties (bank transfer method), they are keeping our money.

Invoice not paid

Latest payout

PAYOUT !!!! Booking .com giving their hosts a lot of stress ...

Property management

Payments, commission and invoices

New to Booking.com

Other discussions

Hospitality and guests

Booking.com updates and announcements

Tools and account

Interests and fun

Events and webinars

Invoice/payments

Waiving Fees

Invoice, Payments

Upcoming webinars

Pinterest’s Sydney Stanback on what travellers are searching for in 2023

Click. 2023: We make travel easier. Our partners make it unforgettable.

Guest complain

Related posts