Guest credit card details not available on Mac

I just switched to Mac from Windows and I use Chrome on Mac, same browser I used before. On my Mac I'm unable to view guests credit card details. Already tried other browsers, deleting browser history, and incognito window, but keep getting the same error: 

Reservation ID: XXXXX 

Your guest's credit card details aren't available. The credit card cannot be shown.

Richard Lemire 2 years ago

Already tried all that. My issue is not with the CVV but the entire credit card information. 

I already tried Safari and get the same issue. 

Any other advice? 


BrookAve 2 years ago


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox