The guest did not show up
I need your help!
The guest did not show up at the property yesterday.
I selected today from the Pulse application that the guest did not show up and I chose to keep the cancellation fee. Payment was made with the Mastercard.
Will I receive the money from Booking at the beginning of next month? Do I have to do anything until then?
I mention that the reservation was made a month ago and the guest has an invalid phone number and did not answer messages. Payment was made by card on booking.
In conclusion, will I receive the money or not?