The guest didn't arrive and I didn't get paid

Good afternoon. Booking question *** The guest did not arrive. I should get paid for this, but how do I do it?

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jaybeegee 4 years ago

hi and welcome to the bdc partner forum.

You might want to want to start off by marking your guest as a "no show" in the system via the admin portal/extranet.

If there was no cancellation I would expect that you will get paid as normal which is typically the following month.