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Guest haven't check-In
Dear Team,
Greetings!!!
For your kind information that Not even single booking got check in at our hotel.but we are getting invoice frequently from end.please need a clarification immediately,
Regards
Gudu
Neighbour Inn
You have posted this on the partner forum and we are not able to help with an invoice query. Contact the booking.com help team using Inbox icon on Extranet.
Hello PONNAMBALAM! Welcome to the Partner Community, and thank you for your question. It looks like you haven't marked those reservations as no-shows. Please have a look at this article: https://partner.booking.com/en-gb/help/reservations/what-should-i-do-if-i-get-no-shows-or-cancellations