Hello dear booking.com I'm writing about booking (***).

 Hello dear booking.com.   I am writing about booking (***). The hotel was closed at the time of booking, so we did not receive any guests. we made a mistake, so please contact the costumer to verify and cancel the invoice. 

Sorry for the misanderstanding, we hope you help us.

have a nice day.

With regards, NEW HOTEL

BrookAve 2 years ago


nope you still have to contact partner support.



no such thing,

extranet > finance > finance overview use the info provided to then use a money transfer service or signup for direct debit.





Never post action requests here, nothing will happen

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox