Help declining a booking
I received a booking today, the number is ***.
Unfortunately, I cannot receive the person in my place since I don't have the space available anymore.
I need to decline the booking. Please get in touch with the client since she expects a refund as expected.
Let me know how this process works.
Thank you for your prompt response.
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting something like this will not result in any action at all.
A you should already know double bookings, overbooking, are caused in general by your calendar showing availability.
As a partner that is your responsibility.
If you are using more than one OTA (BdC plus trip advisor, Airbnb etc), you not try to sync calendars.
It will never work instantly and therefore unreliable and will then cause double bookings.
I have posted this at least 50 times now. And the workaround, perm 99% solution is to sign up for a free or paid for Channel Manager service.
e.g. nobeds, cloud beds, eviivo etc
Cancelling the overbooking as a Partner
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
Reminder your profile here is missing your listing link, please add it.
How & Why Add your Listing to your Partner Community Profile