How can I delete a pending payment for booking.com

Hello there! I need to delete a payment that booking.com is chargin me for a reserve that was canceled. Please help how to fix this, thanks 

Profile picture for the user a
Aaltje B. 4 years ago

Hi Angela


If you call the team of BDC they can assist you with it. 

I did the same lately and I saw the commission amount being lowered, which was good. 

Look at the extranet for the help / contact tab. 


Aaltje B. 

Profile picture for the user m
M Adamopoulou 4 years ago

Hi Angela and welcome to the Partner Community.

Sorry to hear about the extra charge from BDC. Please give us feedback if BDC lowered your commission.

Wish you all the best.