How can I get to speak to someone at Booking.com?
I need to discuss some invoicing issues - Booking.com have closed 3 of my properties because of overdue invoices, yet when I look at the invoices they show that the commission amounts have already been deducted because we use Payments by Booking.com to handle the payments. Yet I can't find a way to speak to anyone about this!
Can anyone help?
Sorry to hear about your payment struggles...
1) In your extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
BDC phone numbers are revealed on the right.
Maybe this link is also helpful.
Hope you can find your way!