How do I charge customers from their credit card, if they cancel?


I am not able to charge a specific percentage of their total booking amount, if they cancel within a period.

Can someone please help me out with this?


BrookAve 3 years ago




So this very much depends on who is collecting payment and is it prepaid.


Are you using Payments By BdC?

Do you have a Virtual Terminal with a POS service such as payrexx.com , sumup.com.?


have a look at Policies, cancellation policies, <policy> then on right pane click the options to see how to auto charge  a %..based on time before check in date etc.




Kind Regards


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