e
1
How do I decline a booking?
Hi . Today at last moment, client order the room.but he don’t like and don’t stay there.what must I do ? How can I decline this order?
Hi . Today at last moment, client order the room.but he don’t like and don’t stay there.what must I do ? How can I decline this order?
You can Request a cancellation, this goes to the guest who has to process it. You cannot cancel a room yourself. You need to get this done otherwise you will be charged commission.