How to inform booking.com that we have issued a full refund on the reservation they made with us

Due to power outage we have decided to issue a refund to the guest. Guest paid us directly and we issued a refund. How could we inform booking.com about that situation.

Sharonpowney 3 years ago

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

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How to inform booking.com that we have issued a full refund on the reservation they made with us

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How to inform booking.com that we have issued a full refund on the reservation they made with us

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