How to remove payment condition through booking.com

I don't want anymore to get payment through Booking.com on my behalf, and would like to charge our customer directly with cash, credit card or wire transfer. But I do not find any option to reverse and remove this payment through booking conditions.

BrookAve 3 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Benoit Lebreton


Dont wait  phone BdC Partner Support right now.


Contact BdC Support as per the visual guide below or the short version here:



1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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Benoit Lebreton 3 years ago

There is no phone number in this place:

This is all what I've got:

Contact us


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