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Anja Križanac

How to see and charge Virtual Credit Card ?

Hello,

I had guests staying till yesterday, and I'm wondering when and how should I receive payment from them. For this reservation, I see the "Status OK, Paid online" badge, but the button for Displaying credit card info is disabled. Also, when I go to manage VCC section everything is empty. What should I do? Thank you!

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Anja Križanac 1 year ago

Sorry I don't understand ? Will I automatically receive money after certen amount of days of what should I do ?

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BrookAve 1 year ago

 

ignore shafig, spam posting .

 

 

VCC info will never be available until 1 day after check -in date.

You need to then charge that VCC info with a 3rd party ePOS service that allows VCC and merchant ID = accoommodation.

Payments - FAQs and all you need to know

 

 

 

 

Reminder : you cannot post action requests no account /finance actions requests here. Nothing will happen

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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