I am a villa owner and a reservation has disappeared from my account on your page

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

1. In the extranet, you MUST prevent new bookings first, close rooms, close calendar dates
2.  go to the ‘Inbox’ tab.
3. Select ‘Booking.com messages’.
4. Right Pane - Click on ‘See Contact Options’. 
5. Choose Account
6. Now choose terminate

Simply report to BdC Partner Support , see below 3 methods.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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