I didn't receive my October payout

Please I didn't receive my October payout that is supposed to be transferred in November.

I'm trying to reach anyone from finance department for almost 3 weeks but I couldn't. And that made me very dissatisfied about the service.

Can you help me please why I didn't receive the October payout. And when am I supposed to receive it?

BrookAve 2 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi  Neptune Hotel


Due to the nature of the enquiry, we [partners ] cannot assist on this one.

Instead please contact BdC Support either message or phone. see guide and short summary method below.




Contact BdC Support as per the visual guide below or the short version here:



1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right



Finance Issues

Topic : Finance

Subtopic : xxxxxxxxx



Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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