a
1
Aleksandra Maloku

I have tried to contact you regarding payment.

I want payment at the end of the month when everyone has checked out.
 

then as for the guest *** *** ***. he checked out at 7:30 p.m.and he was well informed that he should check out at 12 noon on the day. and we tried to contact him but got no answer.
you will charge him for another day.

then as far as the payments are concerned it is something that could not be true want receipt on all bookings as well.

 

*** *** ***then he threatens my staff and tries to extort them for money.

 

want you to call me as soon as you can

b
11
BrookAve 2 years ago

 

does not work like that. BdC will not be able to chase him for extra payment, you can ask, buy i find it doubtful.

 

 contact partner support, see below. 

 

 

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 

Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.

 

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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