I haven't been able to contact the lending department for two months!

My object number is ***
I had a problem, I delayed the money in booking, but after that I paid off and made a deposit of 50,000 rubles, provided all the necessary documents. But the facility has not been activated for two months, I call the Russian-speaking line, they say they are sending letters to the credit department, and there is silence.. No one answers! I have a big request, give a return answer, will booking continue to cooperate with us?
Sincerely, Konstantin, director of the facility!

BrookAve 2 years ago


keep after the partner support team, let them do the chasing


contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox