i just want to know the commission reconciliation tab

where i get the option for reconciliation of commission invoice

Profile picture for user mariia.erbes.booking.com m
Mariia Erbes 1 year ago


To dispute commission amount you need to click on Finance - Reservation statements.

Under the Dispute commission amount, tick the box for the reservation(s) you want to dispute – a blue Dispute reservations button will appear
Click it, enter the actual amount of revenue you received, choose a reason for the dispute, and write a message explaining the situation
Then click Send dispute
You'll receive an update on the status of the dispute in your Extranet inbox within 48 hours

Hope this will help! Kind regards